Privacy Policy for Vector Clean

At Vector Clean, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, fill out a form, or otherwise interact with our services. The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, physical address.
  • Service-Related Information: Details about the services you request, your property specifications, cleaning preferences.
  • Payment Information: (Processed securely by third-party processors) Billing address. We do not store sensitive payment card details on our servers.
  • Technical Data: IP address, browser type, operating system, referral sources, website navigation patterns, and other usage information collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our services.
  • To process your service requests and bookings.
  • To improve customer service and support your needs more efficiently.
  • To personalize your experience and deliver content and service offerings relevant to your interests.
  • To send periodic emails regarding your orders, services, company news, updates, and related product or service information.
  • To conduct analytics and research to improve our website and services.
  • To detect, prevent, and address technical issues and security breaches.
  • To comply with legal obligations.

3. How We Share Your Information

Vector Clean does not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential and comply with data protection laws. These service providers may include:

  • Payment processors.
  • CRM (Customer Relationship Management) systems.
  • Email marketing platforms.
  • Analytics providers.

We may also disclose your personal information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information, including:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data about you.
  • Deletion: Request erasure of your personal data under certain circumstances.
  • Opt-Out: You may opt-out of receiving future communications from us by following the unsubscribe link at the bottom of our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

6. Cookies

Our Site may use "cookies" to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

7. Changes to This Privacy Policy

Vector Clean has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Vector Clean
7 Olatunji Street, Off Obafemi Awolowo Way, Suite 302, Ikeja, Lagos, 100271, Nigeria
Phone: +234 809 123 4567
Email: [email protected]

This Privacy Policy was last updated on November 27, 2023.